Auto Loan Request Inbound Call

Thank you for calling CarVision Mitsubishi, this is (agent’s name). How can I help you drive today?
Am I speaking with (customer’s first name)? *Note in Five9 & VinSolutions*

Hi  (customer’s first name), we were calling you regarding your recent interest in getting an Auto Loan, is that correct?

Excellent (customer’s first name)! I have great news for you, we currently have a sale where you can drive a BRAND-NEW MITSUBISHI for $1 DOWN and we also have over 500 pre-owned vehicles on our inventory. How does that sound to you?

Great (customer’s first name)! Let me set you an appointment so you can come in, check the cars, and we make this happen for you.

Great! I have two spots available today. I have one at X:00 and the other one for X:00. Which one works best for you?

We are located at 2626 W Ridge Pike, Norristown PA are you familiar with this location?

(If no) Don’t worry, I’ll be sending you a text message with instructions to get to our location.

Perfect! Your appointment is now set. We are really looking forward to seeing you in person today / tomorrow at X:00, see you soon!