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INDUSTRY – 5 MINS
PHONE SALES
Introduction:
* HOW TO BE THE MOST EFFECTIVE APPOINTMENT SETTER – 13 MINS
* PHONE TOOLS – 18 MINS
OB Process:
* STRATEGY – 46 MINS
IB Process:
* STRATEGY – 5 MINS
Scripting:
* IMPORTANCE OF THE SCRIPT
Appointments:
1. INTRODUCTION – 5 MINS
2. APPOINTMENT SCHEDULING – 10 MINS
Closing – 6 MINS
Phone Script Simulator:
1. OB PROCESS – 15 MINS
2. IB PROCESS – 25 MINS
Objections and Rebuttals:
ALL25mins/34mins/24mins/15mins/41mins/43mins/24mins/27mins
= ALMOST 4 HRS
ADVANCED OBJECTION HANDLING AND REBUTTALS
ALL
1hr23mins/23mins/25mins
= 2 HRS 20 MINS
Time needed for new agents:
Objections and Rebuttals – almost 4hrs
Advanced Objections and Rebuttals – 2hrs 20mins
The other chapters’ total is 2hrs 45mins