Thank you for calling CarVision Mitsubishi, this is (agent’s name). How can I help you drive today?
May I have your name please? * Note in Five9 & VinSolutions*
Oh hi (customer’s first name)! We were calling because we have excellent news for you. Since you have been doing great with your payments with DriveHere.com, you are an extremely good candidate to get an upgrade with CarVision today.
We want to invite you to CarVision Mitsubishi, where we have a full inventory, waiting for you, with even newer cars! How does that sound to you?
Great (customer’s first name)! Let me set you an appointment so you can come in, check the cars, and we make this happen for you.
Great! I have two spots available today. I have one at X:00 and the other one for X:00. Which one works best for you?
We are located in Norristown on Ridge Pike. Are you familiar with this location?
(If no) Don’t worry, I’ll be sending you a text message with instructions to get to our location.
Perfect! Your appointment is now set. We are really looking forward to seeing you in person today / tomorrow at X:00, see you soon!