Thank you for calling CarVision Mitsubishi, this is (agent’s name). How can I help you drive today?
Yes! Am I speaking with (customer’s first and last name)?
(customer’s first name), we were calling regarding the (year/make/model) that you bought from CarVision back in (year delivered), do you recall?
Excellent (customer’s first name)! I reached out because I have great news for you! Today, as a token of appreciation, you can get a $200 OFF COUPON on any of the 500+ imports we have in our inventory OR (customer’s first name), for qualified customers like you, you can drive for just $1 DOWN on all the BRAND-NEW Mitsubishis. How does that sound to you?
Great (customer’s first name)! Let me set you an appointment so you can come in, check the cars, and we make this happen for you.
Great! I have two spots available today. I have one at X:00 and the other one for X:00. Which one works best for you?
We are in Norristown on Ridge Pike, are you familiar with this location?
(If no) Don’t worry, I’ll be sending you a text message with instructions to get to our location.
Perfect! Your appointment is now set. We are really looking forward to seeing you in person today / tomorrow at X:00, see you soon!