Hello, Good Morning / Afternoon, Am I speaking with (customer’s first and last name)?
Hi (customer’s first and last name)! This is (agent’s name) on a recorded line with Carvision Mitsubishi. How are you doing today?
(customer’s first name), I’m calling you about the appointment that we had yesterday. Were you able to make it?
– If so: what happened?
– If not: I understand, don’t worry! I still have two spots available today. I have one at X:00 and the other one for X:00. Which one works best for you?
– Respond to Any Questions!-
Excellent (customer’s first name), I’ll send you another text msg with all your appointment information. If you have any issues or question, don’t doubt to call me back on this number.
Looking forward to meeting you!