No Show Outbound Call

Hello, Good Morning / Afternoon, Am I speaking with (customer’s first and last name)?  Hi (customer’s first and last name)! This is (agent’s name) on a recorded line with Carvision Mitsubishi. How are you doing today? (customer’s first name), I’m calling you about the appointment that we had yesterday. Were you able to make it?  – If so:… Continue reading No Show Outbound Call

No Show Inbound Call

Thank you for calling Carvision Mitsubishi, this is (agent’s name). How can I help you drive today?  Yes! Am I speaking with (customer’s first and last name)? (customer’s first name), we were calling you about the appointment that we had yesterday. Were you able to make it?  – If so: What happened?  – If not: I understand,… Continue reading No Show Inbound Call